Solutions

• Support & Training
• How the test works

Support & Training

Support is provided by our own in-house team of dedicated professionals headed up by Tom Werner and Richard Rossiter.

We pride ourselves on the quick turnaround time and solutions we provide to our licensees in the unlikely event of technical or equipment difficulties. You will always get a reply within 12 hrs of an enquiry having been made.

We carry out all of our own training generally at the licensee’s premises or at client locations of their choice. This consists of hands-on testing with typical test scenarios as well as a question and answer session.

Training time can vary between 2 days to 2 weeks depending on the previous experience of the trainee.

Please see the contacts page for details of how you can contact us.

Support Fact 1
All of our equipment component parts are supported worldwide with local offices or agents this ensures the fastest possible supply of spares or repairs if required.

Support Fact 2
Any changes to the operating procedure or technical equipment updates which are considered relevant are immediately passed on to all licensees by email.


Support Fact 3
We are continually reviewing and evolving our systems and operating criteria to remain at the forefront of our field.